CANCELLATION POLICY:

For all painted parts, you can cancel your order within twenty-four (24) hours from the time of purchase to receive a full refund and incur no fees. Any cancellations made after twenty-four (24) hours will incur a restocking fee depending on what stage the part(s) are at and/or if the painting process has started.

For all other parts, you can you can cancel your order within twelve (12) hours from the time of purchase to get a full refund and incur no fees.

To submit your cancelation request, please contact us via our Live Chat or call at 630-458-0082 during regular business hours.

RETURN POLICY:

All parts must be returned within 30 days of the delivery date. Returns submitted after this period will not be accepted. Items must be in their original, unused condition and include all components from the original packaging (e.g., parts, instructions, accessories). To prevent damage during shipping, items must be well-packaged and securely protected. Return shipping costs are the buyer’s responsibility unless the return is due to a seller error (e.g., incorrect or defective item).

All returns must be authorized by one of our representatives. To start the return process, please submit a return claim through the form available on our website. Once your claim is reviewed, our customer service team will provide detailed instructions on how to proceed.

If your item arrives damaged, it must be reported to us within two (2) business days of delivery. Late damage reports may result in the denial of your claim. We strongly recommend inspecting your items immediately upon receipt to confirm they are in satisfactory condition.

Please note, we are not responsible for labor expenses, towing charges, additional repair costs, or rental car expenses associated with installing incorrect or defective parts. Buyers are responsible for ensuring the parts meet their needs before installation. To avoid unnecessary expenses, we strongly recommend professional installation and verification of parts prior to use.

The original invoice or pick ticket must accompany all returns to ensure prompt and accurate processing.

Once we receive and inspect the returned item, we will process your refund or replacement. Refunds will be issued to the original payment method within 2-4 business days of receipt. Please note, it may take up to 15 days for us to receive your return, depending on shipping transit times.